Sandton, Johannesburg, SA info@mukatech.co.za
MukaTech:

99

%

Client satisfaction rate in IT delivery

250

Successful infrastructure deployments

120

Active clients who trust MukaTech

5

*

Average rating for technical support
The Challenge

Eliminating Local Hardware Failure Points

Modern corporate environments and training centers face a common enemy: **IT Downtime**. Traditional desktop PCs are bulky, prone to hardware failure, and require constant local updates that disrupt business operations.

Desk Clutter: Large towers taking up premium office real estate.
Support Fatigue: High volume of tickets for OS crashes and hardware repairs.

Project Objectives

  • 100% Solid-State (No Moving Parts)
  • VESA Mountable "Zero-Footprint" Design
  • Centralized Software Patching
  • Rapid Disaster Recovery
MukaTech - VDI Infrastructure
ENERGY EFFICIENT (5W)
Powered by ARM RK3328
  • 4K UHD Video Support
  • Fanless Silent Operation
  • Native RDP 10.x / VMware Support
Scalability without the Complexity

"Deploying 30+ enterprise-grade workstations from a single server cluster."

Technical Architecture

The "Silent Office" Infrastructure

MukaTech implemented a robust VDI environment utilizing RDP 10.x with RemoteFX and Spice protocols, delivering a high-performance desktop experience to ultra-thin FL-series terminals. By centralizing the OS on Windows 10/Server 2016 clusters, we removed the "PC" failure point from the desk entirely.

Infrastructure Layer Technical Detail
Protocol Support Native RDP, VMware, Citrix, and Spice support for diverse corporate needs.
OS Versatility Supports Windows 7, 8.1, 10, and Multipoint Server 2008-2016 environments.
Auto-Connection Configured for instant-on access (Manual Section 1.10), booting directly to the VM login.
Remote Diagnosis Admins can troubleshoot network latency directly from the terminal (Manual Section 1.6).

Endpoint Management

With our centralized console, corporate IT managers can:

  • Push firmware updates to 100+ units simultaneously.
  • Remotely power off terminals after business hours to save energy.
  • Shadow user sessions for instant technical support.
  • Lock USB ports across the building for data security.
"Security is baked into the hardware; no local data means no local theft risk."

-75%

IT Support Tickets

90%

Energy Efficiency

Instant

Deployment Speed

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