Bridging the Gap: From Legacy Hardware to High-Performance VDI
MukaTech FL-Series fanless units provide the endpoint stability required to turn a high-heat call center into a streamlined, silent operation.
A leading South African call center was struggling with an aging hardware fleet of 200 traditional desktop PCs. The environment was plagued by frequent hardware failures and unsustainable electricity consumption.
MukaTech FL-Series fanless units provide the endpoint stability required to turn a high-heat call center into a streamlined, silent operation.
MukaTech replaced existing towers with **FL-Series RDP Terminals**. Utilizing the SoC (System on Chip) architecture found in your technical manual, we moved all processing to a central server, leaving only a 5W silent endpoint at the agent's desk.
| Infrastructure Layer | MukaTech Specification |
|---|---|
| Endpoint Devices | FL-Series RDP Terminals (Fanless/Zero-Noise) |
| Audio Optimization | High-Definition USB Redirection for Crystal-Clear VoIP |
| Security | SSL-Encrypted RDP Sessions & Terminal-Level VPN |
| Virtualization | VMware Horizon / Citrix Managed Environment |
Lower OpEx
Uptime
Let MukaTech audit your current hardware and design a custom VDI strategy that saves costs and boosts performance.
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